Terms of service.

Hunter Valley Holiday Homes asks that you please read these Terms & Conditions carefully and in full.

Welcome! We are proud to introduce you to a number of privately owned properties in the Hunter Valley and Sydney. Each property is unique and amazing where guests can relax in comfort and luxury. We strive to ensure that every guest enjoys an experience beyond his or her expectations.

As we entrust the entire property (complete with expensive fit-outs) into guests’ hands, we expect all guests to read, abide and comply with the Terms and Conditions (especially our strictly enforced ‘No Party’ policy), and By-Laws during their stay. We ask guests to show the utmost care and responsibility, and expect the property and furnishings to be returned in the exact original condition at the end of the occupancy period as it was upon arrival.

Before you place a booking, please understand it is a requirement that any damage or accidents (unintentional or otherwise) are the responsibility of the guest and that the guest will meet these repair or replacement costs. Given its definition, we accept that accidents may occur however any accident is the responsibility of the guest. We will always go above and beyond to repair or replace (by the most cost-effective means available) in order to restore the property to the same condition as it was before the guest took occupancy.

When you make a reservation with us, these conditions are deemed to have been accepted by all guests that stay at the property.

If in doubt, please talk to us as these measures are not designed to prevent our guests from the normal, relaxing use of a holiday home, only to prevent those who believe having a party or not respecting a property and its neighbours, is acceptable.

Good Neighbour Policy – The property is a privately-owned home and we enforce a good neighbour policy. Please treat the property with the same care you would use with your own residence and leave it in the same condition as when you arrived. You and other occupants must agree to conduct yourselves throughout the stay in a manner that is respectful of and not disruptive to neighbours or the community, and that will not prompt complaints to Hunter Valley Holiday Homes from the police, local council, neighbours, or the neighbourhood. You and other occupants agree to abide by all applicable parking restrictions and limitations. We thank you very much and look forward to welcoming you soon as our valued guest.

Terms & Conditions of Hunter Valley Holiday Homes